The Ombudsman

Turganova Maira Dyusenbayeva, 
Deputy Corporate Secretary
Head of Corporate Secretary Service, National Managing Holding “Baiterek” JSC 

Ombudsman of investment Fund of Kazakhstan JSC

In accordance with the Code, Ombudsman's main tasks include ensuring Fund workers' and officials’ integrity and giving guidance on its provisions, helping workers and officials of the Fund to prevent and regulate corporate conflicts and competing interests, assisting workers and officials of the Fund in revealing malpractices within the Fund. Meanwhile, as provided for in Item 64 of the Code, Ombudsman is to protect anonymity of a worker and an official enquiring with him regarding violation of provisions of the Code of Business Conduct, legislation of the Republic of Kazakhstan and internal documents of the Fund.

1) Personally and directly appeal to the Ombudsman, to office 1210 (12th floor), "Baiterek" Business-center, Astana, Yesil district, Mangilik Yel ave., building 55A, block B;

2) orally by phone +7 (7172) 955-988;

3) in writing by e-mail: and on paper at the address: Z05T2H3, Astana, Yesil district, Mangіlіk Yel ave., marked on the envelope "To the Ombudsman of IFK". Such envelopes (packages) are transferred to the Ombudsman by the structural subdivision, responsible for managing the office work at the IFK, unopened.